Contact & account help
Sofiaga customer care
Contact & account help
Reach our team, find an order and access store policies.
How can I contact customer service?
Email info@sofiaga.com or visit Contact page for live chat and phone details; the page lists live chat Monday–Friday, 09:00–21:00 EET. Include your order number for order support, or the product link and quantities for a quotation.
Which languages can I use when contacting customer support?
Sofiaga’s Contact page lists customer support in English, Spanish, Romanian, Bulgarian and Hungarian. Available storefront languages are listed separately in the store’s language selector.
Where can I find my orders?
Use your Sofiaga customer account at your customer account to view your orders. If you cannot access an order, contact info@sofiaga.com with the order number and the email address used for the purchase.
Where can I find Sofiaga’s privacy and store policies?
Privacy, shipping, returns and terms are available through the policy links in the store footer and Help Centre. For questions about your information, contact info@sofiaga.com and refer to Privacy Policy
Do you have retail store locations?
You can shop online at www.sofiaga.com. For enquiries about visiting us or viewing products in person, please contact info@sofiaga.com before travelling.
