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Your Online Presence. Included.
People meet your business twice: once in person and once online. Our London based team will make sure both introductions inspire confidence.
Worn Where Trust Matters
A uniform is not clothing. It is evidence.
Evidence that someone thought about standards.
Evidence that the team belongs.
Evidence that the business can be trusted.
Frequently Asked. Properly Answered.
What is included in a Sofiaga uniform set?
Every Sofiaga uniform set includes the selected garments for your team, chest embroidery, logo digitisation, artwork approval before production, a business website and free delivery across the European Union.
The important things are included from the beginning, rather than appearing later as unexpected extras.
Is chest embroidery included?
Yes. Chest embroidery is included in every uniform set.Looking professional should not come with a growing list of additional charges.
Is logo digitisation free?
Yes. We convert your logo into the specialist embroidery file required by our machines at no additional cost.There is no separate digitisation or logo setup fee with a Sofiaga uniform set.
Do I need to send my logo before ordering?
No. Place your order first, and we will contact you directly to request your logo and personalisation details.You do not need to delay your order simply because the correct logo file is hiding somewhere on an old computer.
What type of logo file do you need?
A vector file such as AI, EPS, SVG or PDF is ideal, but a clear PNG or JPEG is also suitable.Send us what you have. We will review it and tell you whether anything else is required.
Will I approve the embroidery artwork?
Yes. Once your logo has been digitised, we will send you the embroidery artwork for approval.You can check the design, colours, spelling, size and positioning before production begins.Nothing is produced until you approve it.
Is a business website really included?
Yes. A business website is included with every Sofiaga uniform set.Your uniform helps your business look established when customers meet you. Your website helps it look established before they do.After your order, we will contact you to collect the information, images and details needed to create it.
Why does Sofiaga include a website?
Because professional appearance should not stop at clothing.Your uniforms and your online presence should communicate the same message: this is a serious business that customers can trust.A uniform makes your team look like a business. A website helps the world believe it.
How long will my order take?
Standard uniform orders are usually delivered within 5–14 working days after you approve the artwork.The exact timing depends on the size and complexity of the order, but standard orders will not exceed 14 working days. We will keep you informed throughout production and delivery.
Is delivery free?
Yes. Delivery is free across the European Union on all Sofiaga uniform sets.Free delivery does not apply to individual products. Delivery charges for individual garments are calculated separately.
Can I choose different sizes in the same set?
Yes. You can choose different sizes for individual members of your team.Your employees do not need to be the same size to look like the same team.
Can you embroider more than one position?
Chest embroidery is included with every uniform set.Additional embroidery on the back, may be available for an additional charge. We will confirm the options and price before production.
What happens after I place my order?
Once your order is placed, we contact you directly for your logo and personalisation details. We then confirm the relevant sizes, colours and garment options before digitising your logo and preparing the embroidery artwork.The artwork is sent to you for approval. Only after you approve it do we begin production and arrange delivery.You place the order. We guide everything that follows.
Can I request changes to the artwork?
Yes. You can request reasonable changes before approving the artwork.Once the artwork has been approved and production has begun, further changes may no longer be possible.
Will you keep my digitised logo?
Yes. We retain your approved embroidery file so that future orders are faster, easier and visually consistent.Your next order should require less explanation, not more.
What happens after I become a Sofiaga customer?
We do not treat delivery as the end of the relationship.
Once you become a Sofiaga customer, we think of you as a business partner. We retain your branding details, make future orders easier and stay in touch when we have something genuinely useful to offer.
From time to time, our marketing team also creates complimentary surprises, promotional materials and practical ideas for existing customers.
A supplier completes an order. A partner continues to be useful.
Can I speak to someone before ordering?
Of course. You can speak directly to a real person before or after placing your order.
<a href="tel:+34920143134"><strong>Call us on +34 920 143 134</strong></a>